SSI’s offices will be closed from 23 December 2024 and reopening 13 January 2025. For all enquiries during this time, visit the SSI Contact Us page and phone the Head Office number in your region. Please leave a voice mail and an SSI staff member will be in touch within 12-24 hrs.

Annual Report 2024

SSI has been committed to delivering life changing services and support to diverse Australians for more than 30 years. We continually strive to adapt and enhance our offerings and programs and advocate for the issues that matter to the communities and cohorts we work alongside.

SSI CEO Violet Roumeliotis AM and Hannah at QMC

Our vision

To achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

SSI CEO Violet Roumeliotis AM and the SSI Board Directors at QMC

Strength in collaboration

Right from the start, our approach to our work and achieving social change has been firmly anchored in the belief that strength comes from collaboration.

We partner with federal and state government departments and agencies, community-minded businesses and individuals. We also build relationships with domestic and global human service-led organisations and NFPs.

Community at the heart

While we have maintained our initial focus on assisting those on humanitarian visas, we today work with a wider group of people experiencing vulnerability.

Communities and groups within which we help build capacity include refugees, people seeking asylum, culturally and linguistically diverse (CALD) communities, people living with disability, Aboriginal and Torres Strait Islander communities, women, youth, families and children and LGBTIQA+ communities.

In FY2023, SSI supported more than 56,000 clients across nearly 60 programs and community-based services.